Video Systems Manager

MAPS PBC advances equity and inclusion in the workplace by providing equal employment opportunity to support a work environment free from discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, arrest or conviction record, and any other basis prohibited by law. The organization also provides reasonable accommodations for qualified applicants and employees with disabilities. This equal employment opportunity policy applies to all aspects of employment, including recruitment, selection, advancement, training, problem resolution, and separation from employment. Through this policy, MAPS PBC strives to establish and maintain an equitable and accessible work environment that is supportive and free from discrimination.

Call for Candidates:

MAPS PBC is seeking an enthusiastic, focused, and organized person to join our Training and Supervision team. The Video Systems Manager will develop and oversee video systems that serve an integral function in the company’s global clinical trials. This position requires competence in video systems, including pre-production, production, and post-production. Suitable candidates are able to work well in a fast environment and adept at organizing and managing lots of information virtually. Interested and qualified candidates are encouraged to apply online at: https://tinyurl.com/applyMPBC

Location:

This is a remote position from a suitable home office with a private and quiet area to work. Secure internet and reliable phone reception are required. This position requires frequent phone and internet meetings. Certain home office expenses may be reimbursed. A work computer will be provided. Priority is placed on applicants based in California. The MAPS PBC headquarters office is located in Santa Cruz, CA. Occasional travel may be required.

Hours:

Full time 40 hours per week. Applicants must be available 40 hours a week, during normal business hours (9:00 AM - 6:00 PM Monday-Friday Pacific). The exact schedule may be arranged upon hire. Occasional weekend hours may be required with advance arrangement.

Compensation:

Annual salary $54,000 - $62,400, depending on experience. This position is exempt from overtime.

Position Duties:

  • Develop and oversee systems for the secure capture of video and audio recordings of clinical trial study sessions at research sites around the world, in compliance with regulatory and privacy requirements.
  • Assess solutions for hardware, software and storage of recordings.
  • Test video quality and seek means for improvement.
  • Assess solutions for requested features or functions, such as video transcription and subtitling.
  • Oversee the development and implementation of software, management of secure remote servers, user
  • management and access, and installation and testing of hardware.
  • Oversee security testing and maintenance.
  • Assess means to streamline and automate video processing, notifications, and audit logging.
  • Create process documentation, standard operating procedures, and work instructions for video systems.
  • Oversee creation and management of video confidentiality and media release procedures and forms.
  • Manage technical support processes for supporting research sites, contractors, staff, and other users.
  • Implement user and staff training on systems.
  • Manage video system support staff.
  • Collaborate with video editors and other contractors.
  • Report to Department Director weekly and participate in regular meetings on the project, department, and organizational level.
  • Manage project tasks on Asana and contribute to project management.
  • Create feedback surveys and analyze results for program improvements.
  • Create project budgets and reports.
  • Contribute to Training and Supervision Department planning and goals.

Minimum Requirements:

5+ years experience in video systems, pre-production, production, post-production, people and project management. Excellent computer and organizational skills, ability to manage many complex components of an international technical program. Preferred familiarity with the mental health field and sensitivity for confidentiality.

Additional Competencies:

  • Highly motivated and organized person who will own and grow the video systems project with proactive dedication, care, and attention to detail
  • Strong technical skills as an individual contributor, with evidence of overseeing large development projects or multiple smaller projects that are timeline oriented and require careful management
  • Excellent oral and written communication skills
  • Compassionate customer service skills, enjoys interacting with many people nationally and internationally
  • Experience with privacy and regulatory requirements, such as HIPAA and the GDPR
  • Ability to ask clear, goal-oriented questions
  • Ability to critically assess project needs
  • Excellent problem-solving skills with a focus on creating solutions
  • Self-motivated, completes tasks within agreed-upon deadline, communicates clearly about deadlines and expectations
  • Ability to manage time well and ask for support when needed
  • Self-reflective and committed to ongoing growth and improvement
  • Embodies discretion and able to handle information with sensitivity and confidentiality
  • Quick learner, excited about learning to use systems in new contexts
  • Comfortable navigating Mac and PC operating systems
  • Experience with digital audio and video formats and multimedia processing frameworks (ffmpeg, HLS)
  • Ability to use the following tools with some training (previous experience a plus): Microsoft Office Applications (Word, Excel, Outlook, Sharepoint), Smartsheet, Zoom, Asana, Amazon Web Services, Moodle, Airtable, Salesforce

General Responsibilities:

  • Communicate and collaborate with key players, internal and external staff.
  • Check in regularly with Department Director and complete assignments by agreed deadline.
  • Document process and provide regular updates.
  • Proactively seek methods of improvement, of individual work and project outcomes.
  • Proactively work to streamline work flows, build efficiency, security and user interface of various platforms.

About Us:

MAPS Public Benefit Corporation (MAPS PBC) catalyzes healing and well-being through psychedelic drug development, therapist training programs, and sales of prescription psychedelics prioritizing public benefit above profit. Founded in 2014, MAPS PBC is a wholly-owned subsidiary of the Multidisciplinary Association for Psychedelic Studies (MAPS) a 501(c)(3) nonprofit.

To apply, visit https://tinyurl.com/applyMPBC.